Though we make the keyboard precisely, a small error can sometimes result in a wobbling keyboard.
This is caused when the feet aren't at the same level. Manufactured pieces always have tolerances (a small range of expected sizes). Minimal wobbling could be within acceptable tolerances, but that doesn't mean there's an unsolvable problem. There are still solutions.
The first task is to find where the problem is. Test the different angles on a flat and hard surface.
That way, you’ll be able to see all the legs and support points and know where the problem is.
How to fix it
Any of the following steps may fix the wobbling. You likely only need to apply some of the fixes.
- First, make sure your tenting legs are set up correctly. Follow the instructions in this video:
- Try out the keyboard on different tables and in various orientations first.
An imperfection as small as 0.1mm can cause a slight wobbling, so sometimes, the curvature of tables can cause wobbling. - Check that the screws at the bottom of the keyboard are not loose.
Be careful not to tighten them too much either, just enough that they are completely screwed in. Then check for wobbling again. - Applying downward pressure on the Defy while tented on the wobbling position. You can see an example here:
You can push moderately hard since the Tenting legs are robust (don't apply your body weight, just a fraction of it). The goal is to make all pieces and bolts fall into place. Our manufacturing technicians use this method when necessary. - Change some of the little U-shaped plastic selectors fitted between the two rods of the legs. Due to their tiny differences in manufacturing tolerances, swapping them around may find a combination that reduces wobbling to a minimum.
- Use a big mousepad under your keyboard and mouse. This will cushion the Defy and will remove the wobbling. It works surprisingly well.
If the problem persists, contact our customer happiness department and attach pictures or a video showing the wobble and the legs; we’ll be able to provide you with instructions and any material needed to solve the problem.
Improve the feel of the tenting kit.
The components of the tenting kit are exact. With the usage, the legs may feel looser. We’re prepared for that eventuality. Adjusting the legs takes patience, but it’s not complicated. Let’s see the steps:
- Unscrew the base using an M2 screwdriver with a Phillips head.
- Disconnect the ribbon cable that joins the RF PCB and the Key scanner
- In the base of the metal legs, you’ll see small screws holding a hinge; those are the ones we’re looking for.
- Adjust the screws carefully; you probably don’t need a complete turn of the screw. Overdoing it might damage the hinge.
- Once you recover the desired feel, reconnect the ribbon cable, screw the base again, and enjoy.
Please contact us if you can’t find the solution to your problem in this article. We can help you with more ideas or replacements if needed. Don’t worry, we’ll make your tenting stable.