If there is something wrong with your Raise and you would like to have it looked and repaired, you can send us an email at firstname.lastname@example.org and we will send you further instructions.
If you have purchased a Raise from dygma.com or an authorized distributor, your keyboard is covered by a two-year warranty for parts replacement and labor repairs from the date of receipt.
Shipping is included.
What voids my Raise warranty? Any damage that is caused by misuse, abuse, or an accident, including liquid contact, fire, or environmental causes will void your warranty.
If this is the case, then you need to pay for shipping back the product to our warehouse.
If you are shipping from Europe, shipping is $20.
If you are shipping from other parts of the world, shipping is $35.
Learn more about our Warranty Policy.