If the tracking information shows that your package has been delivered, but you haven’t yet received it, please try the following:
- Verify the shipping address and email address of your order.
- Look for a notice of attempted delivery.
- Look around the delivery location. It is possible that the package may have been delivered to a neighbor.
- Wait 2 business days. Sometimes, packages are prematurely marked delivered by the courier while they’re still in transit.
If after 2 business days you still haven’t received your package, please contact us.