If you're ordering from the US, there are no import duties (that's due to US regulations).
If you're ordering within the EU, we will be in charge of paying the VAT. However, if there are additional charges other than VAT, we won't be able to pay those fees nor do we have any control over them.
There are some countries that require additional fees for local customs:
*All Russian orders are currently on hold as we wait for authorization from the Russian customs.
There may be other countries that require additional documentation from the customer for customs clearance. If you would like to know if you need to pay customs, please contact us at firstname.lastname@example.org.