ORDERS

SHIPPING

• What is the estimated delivery time once I make an order?
• Who is responsible for customs, duties and taxes?
• Who pays for shipping if I return my keyboard?
• What are the shipping fees?
• How do I track my package?
• How to find a missing package that is marked as delivered?

MODIFY MY ORDER

• How can I modify my order?
• How do I change the shipping address for my order?
• Can I change the delivery date?
• Can I cancel my order and get a refund?
• Where is my Dygma account?

RETURN AND REPAIRS

• What is your refund policy?
• Return the Raise and get a refund
• What is your warranty policy?
• Repair my Raise keyboard

PRE-ORDERS

• What does pre-order mean?