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  1. Dygma Help Center
  2. Troubleshooting

Troubleshooting

Connectivity

  • General troubleshooting steps
  • My keyboard is pulsing blue when I boot the computer
  • I'm having issues connecting my keyboard via Bluetooth
  • My keyboard is pulsing red and I can't type
  • Compatibility with USB hubs and KVM switches
  • The keyboard doesn't type on the login screen or the BIOS

Firmware

  • I can’t flash the firmware of my Dygma Defy or Dygma Raise 2
  • How can I reset my Dygma Keyboard?
  • I'm experiencing low battery life; how can I improve it?
  • How do I force an OG Dygma Raise into bootloader mode?
  • How do I reset the OG Dygma Raise neuron?

Hardware

  • Where can I find replacements for the thumbkeys?
  • My battery is not charging
  • What to do if your keyboard wobbles
  • How to adjust the feeling of the tenting legs and rods
  • One of my keys is not working
  • What to do if you spill liquid on your keyboard

Software

  • My keyboard is not recognized by Bazecor
  • My layers have disappeared; how can I restore them?
  • My keyboard is typing something unexpected; what can I do?
  • My letters and symbols don't match what I configured on Bazecor
  • Where's the back tiled key (`)?
  • How do I clean install Bazecor?
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