Troubleshooting

Connectivity

• General troubleshooting steps
• My keyboard is pulsing blue when I boot the computer
• I'm having issues connecting my keyboard via Bluetooth
• My keyboard is pulsing red and I can't type
• Compatibility with USB hubs and KVM switches
• The keyboard doesn't type on the login screen or the BIOS

Firmware

• I can’t flash the firmware of my Dygma Defy or Dygma Raise 2
• How can I reset my Dygma Keyboard?
• I'm experiencing low battery life; how can I improve it?
• How do I force an OG Dygma Raise into bootloader mode?
• How do I reset the OG Dygma Raise neuron?

Hardware

• Where can I find replacements for the thumbkeys?
• My battery is not charging
• What to do if your keyboard wobbles
• How to adjust the feeling of the tenting legs and rods
• One of my keys is not working
• What to do if you spill liquid on your keyboard

Software

• My keyboard is not recognized by Bazecor
• My layers have disappeared; how can I restore them?
• My keyboard is typing something unexpected; what can I do?
• My letters and symbols don't match what I configured on Bazecor
• Where's the back tiled key (`)?
• How do I clean install Bazecor?